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Tel: +79237319926
e-mail: [email protected]
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FAQ

The application has been payed. When is my wallet going to be recharged?

The transfer of funds to your wallet is performed almost immediately. If it did not happen (within 20 minutes), check the status of your application in section “Exchange transactions” of your account. If there are no errors, please, contact the support service in section “Online assistance”.

Is it possible to cancel an application?

A completed application is nonreversible. That means that by this application your funds are nonrefundable. If the application is paid but not completed, you have a possibility to return your money (less transfer commission fees charged) by e-mailing the support service from section “Online assistance”

Is it possible to pay directly from the wallet?

Absolutely not. You can do it only through the application on the web-site. Direct payments will be returned less transfer commission fees charged

What are the commission fees?

The commission fees are already included into exchange and are reflected on the step of creating an application, as well as fees for transfer of payment system.

I entered the wrong wallet number for receiving funds. What should I do?

Unfortunately, you cannot cancel confirmed payments. If the wallet number is incorrect, in this case the payment will not be received. Thus, you have to contact us, and we are going to return you the payment less transfer commission fees charged

 

Service Comments
2023-09-20booba

very slow (~15mins) but works

2023-09-18Anatolii

All works for me, already 3 times transfer money

2023-09-05Max

It was done smoothly, with no problems

2023-08-27tony_stark

Really, I can't thank enough for the fast and trustworthy service you provided. I got my order processed and received payment within 5 minutes, and not to mention that the rate which I got was pretty good as well. Thanks again.

2023-08-21+79119048258_465

thank you very much as always!

2023-07-3101940015460

good

2023-07-27s_sarychev

as always, best exchange service

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